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CMUC 2008
Constraints Management User Conference
April 30 – May 2, 2008
Portland, Oregon
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Pre-Conference Sessions
Plant Tours
For the first time, the conference will feature TWO local company tours. Oregon
Freeze Dry (
www.ofd.com) and Tube
Forgings of America (
www.tubeforgings.com)
have agreed to host these tours and show participants how they have used Constraints
Management methodology and tools to make bottom line impacts to their businesses.
For safety considerations, participation is limited to two groups of 20 (total of
40). Furthermore, participation will be limited to 2 attendees per organization.
Participants should be prepared for a long day. Lunch will be provided. There is
a $100 per person charge to attend the tour.

Reengineering the Sales Process, A Full Day Workshop for Executive Teams
Today most companies’ sales “processes” look like a manufacturing process would
have looked 200 years ago. The modern salesperson is effectively an artisan: a person
responsible for the entire end-to-end sales (and customer-service) function. Justin
Roff-Marsh — author of Reengineering the Sales Process and editor of Adverb — will
show your team how to apply lessons from the recent history of manufacturing to
multiply the effectiveness of the sales process and, in so doing, how to eliminate
a perennial conflict that limits sales output in almost every organization. The
workshop will show how to apply division-of-labor to the sales process to significantly
increase throughput. More importantly, participants will learn how to protect process
integrity using standardization, centralized scheduling and even statistical process
control. The result is a formal process that ‘manufactures’ sales; the essential
characteristic of which is salespeople who consistently perform four appointments
a day, five days a week. This session is open to executive teams of up to 8. The
price per team is $2,500. Space is limited to 8 teams.
Throughput Improvement Simulation™
This experiential simulation helps managers and employees learn about throughput
improvement techniques and then allows them to experience the results by applying
these methods in a simulated manufacturing plant and supply chain. By the end of
the TIS attendees will have experienced the implementation of practical and effective
throughput improvement techniques. One major highlight of the TIS is that participants
will actually see and experience the difference between a LEAN manufacturing implementation
and Drum-Buffer-Rope implementation and will have an insight on how to apply both
without compromise. Attendees who enroll in this workshop must attend the full session
running from 8:00-5:00 on Wednesday. Pre-enrollment is required, see registration
form. Registration is limited to 18 participants per session and is on a first come,
first served basis. There is a $300 additional charge per person for conference
attendees to attend the TIS.
Measurement Nightmare by Debra Smith
Debra Smith will lead attendees through her groundbreaking work in field of constraints
management. Attendees will be provided with an explanation of the evolution of TOC
from the initial production solution to a series of solution sets dealing with distribution,
project management external constraints and strategic decision making. Participants
will learn about the Throughput World and how this approach often results in a chronic
conflict with traditional Cost World systems and beliefs. Learn a process for exposing
conflicting policies, measures and work practices and how to generate win-win solutions
for both the organization and its individuals. Leave with an innovative, yet practical,
business solution for maximizing the ROI equation in your company. This session
is a must for senior leaders. Registration is limited to 40 people. There is a $300
additional charge per person for conference attendees to attend this day long session.
DBR+™ User Forum
This Pre-Conference session is open to existing DBR+™ users only. Users can
learn about new and planned enhancements, share their experiences with the products
and make feature requests. This session will run from 8 – 12 noon.
R+® User Forum
This session is open to existing Replenishment+® users only. Users can learn
about new and planned enhancements, share their experiences with the products and
make feature requests. This session will run from 1 PM – 5 PM.
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Keynote Address
Keynote Address by Carol Ptak,
"Keys to Operational Effectiveness in Today's Manufacturing Landscape"
Carol Ptak, former CEO and President of APICS and author of MRP and Beyond and ERP,
Tools, Techniques and Applications for Integrating the Supply Chain as well as co-author
of Necessary But Not Sufficient,will explore the key factors to the erosion of operational
effectiveness inside modern manufacturing operations, which conventional tools are
failing to adequately address those factors and where the missing pieces of the
puzzle can be found.
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Companies to Speak
Siegwerk Case Study
With 4,000 employees in 37 countries and annual sales of over $1 Billion (USD),
Siegwerk is a world-leading independent ink manufacturer. Hear how the NAFTA division
is using Drum-Buffer-Rope and Replenishment across its sites and through the supply
chain to increase throughput and service levels while controlling inventory related
expenses and waste.
Midwesco Filter Case Study
The Midwesco Filter Group is a global player in the industrial air-filtration market
with operations in the US, Europe and Africa. Hear how this company has used constraints
management methodology to not only remain competitive but return to profitability
and growth in a cut-throat and highly commoditized global market.
Tube Forgings of America Case Study
Description of Tube Forgings of America Case Study - Tube Forgings of America, Inc.
(TFA) has been manufacturing steel pipe fittings since 1955 for the oil refining,
chemical and petro-chemical processing, gas transmission, power generation, shipbuilding
and commercial construction industries. You will hear how TFA has dramatically expanded
it use of constraints management methodology and tools while under pressure from
unprecedented market demand.
Royal Plastics Case Study
Royal Plastic Mfg., Inc. designs and manufactures advanced composites, primarily
in high performance applications for aircraft, defense, and microwave applications.
Hear how the implementation of Drum-Buffer-Rope has dramatically changed the operational
performance of this fast growing company.
Astro Manufacturing and Design Case Study
Astro Manufacturing and Design, Inc. provides manufacturing services for the medical,
aerospace, commercial, industrial, automotive and other industries. Astro Manufacturing
and Design recently took first place for medium size firms in the competitiveness
challenge sponsored by MAGNET. The winning strategy is based on a visual replenishment
system through constraints management. Astro balanced inventory levels, streamlined
ordering, and created a more time-efficient and cost effective manufacturing system.
Update Sessions
Have you ever wondered how companies that have formerly presented case studies at
the CMUC have continued on their journey with constraints management? Five companies,
Oregon Freeze Dry, Rex Materials Group, Romac Industries, LeTourneau Technologies
and Erickson Air-Crane have agreed to make brief presentations and take questions
about the continuing experience with constraints management.

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Breakout Sessions
Justin Roff-Marsh Breakout
Justin Roff-Marsh is the founder and managing director of Ballistix — a management
consultancy with operations in Australia and (of late) the USA. He's the author
of Reengineering the Sales Process and the editor of AdVerb. Justin’s contrarian
approach to the design and management of sales environments is based on process-engineering
principles, including (of course) TOC. In short, he shows managers how to shift
their focus from maximizing conversion (win: loss ratios) to maximizing throughput.
While this approach is counter-intuitive (particularly in complex-sales environments),
Justin argues convincingly that a focus on throughput leads to increased sales effectiveness,
reduced sales cycle-times and improved customer service. Justin will pay special
attention to complex-sales environments — suggesting that the integration of sales
and production is critical to these firms, and showing how incredibly tight-integration
can readily be accomplished with his approach.
Beyond MRP
Is your company living the "MRP Conflict?" Does your company work within its MRP
system or outside of its MRP system? Does it do both? When Materials Requirements
Planning (MRP) software was introduced it revolutionized the manufacturing landscape.
Businesses immediately rushed to implement and harness its power. Today, most companies
have some form of MRP system in charge of demand forecasting, plant scheduling and
materials management and procurement. Despite this proliferation, almost every company
is dissatisfied with its MRP system's ability to properly synchronize and manage
between actual demand, capacity and incoming supply. Learn simple solutions for
the critical shortcomings of MRP assumptions in the new world of PULL based planning
and execution.
Intro to DBR
The Goal introduced a common sense, but unconventional way to look at maximizing
the performance of a manufacturing environment through a scheduling process called
Drum-Buffer- Rope. If your organization has difficulty producing and then executing
a stable, realistic and reliable schedule that is responsive to the market, this
session is a must.
Why Strategic Plans Fail; How to Really Implement Strategy
Join Dr. James R. Holt, an Associate Professor Engineering & Technology Management
at Washington State University in this presentation. Studies shows that 90% of Fortune
500 Companies do not implement their corporate strategy well. The main block is
the CEO’s inability to resolve operational conflict at lower levels of the company.
The Theory of Constraints shows not only how to remove the embedded conflicts but
to accelerate the strategy of the firm. Learn how to make a 'Happy CEO'.
Replenishment+®
Replenishment+® is a uniquely powerful solution to the compromises and ineffectiveness
of MRP in today’s manufacturing environment. It effectively facilitates pull-based
materials and supply chain management throughout a manufacturing enterprise (Purchasing,
Bill of Materials, and Fulfillment/Distribution).
Intro to CCPM
Critical Chain Project Management (CCPM) is the newest and most effective way to
synchronize and maximize the use of resources in project environments. Attendees
will learn a revolutionary technique for planning and executing in a single or multi
project environment. If your company has a limitation in project management or engineering
CCPM is a good place to start with constraints management methodology.
The TOC Thinking Processes
Learn the basic tools at the strategic and tactical level that TOC uses to tackle
various logic and policy based constraints throughout an enterprise.
Newest Supply Chain Lessons
Join Debra and Chad Smith for a review of the newest lessons learned in applying
TOC across supply chains including the four basic lead time compression strategies
for large scale and vertically integrated manufacturers.
Combining LEAN & CCPM in Pull-Based Project Delivery Systems
Hear how LEAN’s focus on cycle time and waste reduction are being used in concert
with the powerful planning, scheduling and execution methodologies of CCPM to create
a fully sufficient project delivery system for major manufacturing and engineering
enterprises.
DBR+™
DBR+™ is a powerful tool to bring the methodology into real-time reality.
Through proprietary design, DBR+™ allows users to easily MODEL, SCHEDULE and
then easily EXECUTE through a real-time, user friendly web-based format. Additionally,
reporting formats easily facilitate multiple types of CONTINUOUS IMPROVEMENT activities.
Flying Logic
The Thinking Processes of the Theory of Constraints are incredibly powerful. Until
now, users had to force fit some of the unique constructs into traditional diagramming
or flow-charting programs. Robert McNally from Sciral will demonstrate how a new
program called Flying Logic will facilitate faster and better use of the Thinking
Processes. If you are a Jonah or a frequent user of the Thinking Processes you will
not want to miss this session.
TOC and its Implications for Accounting
Ask any company that has had long and sustainable progress with constraints management
and they will tell you that support from finance and accounting is absolutely crucial.
But how to buy them in when manufacturing and accounting personnel seem to speak
two different languages? Fortunately, there is a simple and effective case to find
common ground and a consistent operating and financial policy when using constraints
management. Accountants, CFOs and Controllers are encouraged to attend this session.
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Schedule
Wednesday, April 30th
6:00 AM – 8:00 AM
Pre-Conference Workshop Registration and Continental Breakfast
7:00 AM – 5:00 PM
Plant Tour
8:00 AM – 12 PM
DBR+™ User Forum
1:00 PM – 5:00 PM
R+® User Forum
8:00 AM – 5:00 PM
Measurement Nightmare Workshop
8:00 AM – 5:00 PM
Reengineering the Sales Process
8:00 AM – 5:00 PM
Throughput Improvement Simulation™ (TIS) Workshop
7:00 PM
Cocktail Reception for All CMUC 2008 Attendees
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Thursday, May 1st
6:30 AM – 8:00 AM
Registration and Continental Breakfast
8:00 AM – 9:00 AM General Session
Opening Remarks
Keynote Address by Carol Ptak
9:00 AM – 9:15 AM
Break
9:15 AM General Session
Case Study Presentations by
Midwesco Filter and
Siegwerk
10:45 AM – 11:00 AM
Break
11:00 AM – 12:30 PM Break Out Flight
- Introduction to Drum-Buffer-Rope Scheduling
- Dr. James Holt
- Beyond MRP
- Reengineering the Sales Process
12:30 PM – 1:30 PM
Lunch
1:30 PM General Session
Case Study Presentations by
Astro Manufacturing and Design and
Royal Plastics
3:00 PM – 3:15 PM
Break
3:15 PM – 4:45 PM Break Out Flight
- Introduction to Critical Chain Project Management
- R+® (Includes Intro to Replenishment)
- The TOC Thinking Processes
- Newest Supply Chain Lessons
5:15 PM – 9:00 PM
Offsite Dinner
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Friday, May 2nd
7:00 AM – 8:00 AM
Continental Breakfast
8:00 AM General Session
Update Sessions by
Rex Materials
Romac Industries and
LeTourneau Technologies
9:00 AM – 9:15 AM
Break
9:15 AM – 11:45 AM Break Out Flight
- Flying Logic
- DBR+™
- TOC and Its Implications for Accounting
- Combining LEAN & CCPM in Pull-Based Project Delivery Systems
11:00 AM General Session
Case Study Presentation by
Tube Forgings of America
Update Sessions by
Erickson Air-Crane and
Oregon Freeze Dry
12:30 PM
Conference Adjourns
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Hotel and Travel Information
Hotel
Portland Marriott Downtown Waterfront
1401 SW Naito Parkway
Portland, OR 97201
503-226-7600
(800) 546-9513
http://www.marriott.com/hotels/travel/pdxor-portland-marriott-downtown-waterfront/
Discount Conference Room Rate – $161 (per night plus tax)
if reservations are made
before April 4th, 2008
Transportation
Airport – Airport (PDX) Portland International Airport, approximately 9 miles
from the hotel.
Driving Directions - Take Airport Way East to I-205 South. Then take I-84
West to the City Center (City Center/Oregon City) exit, continue to follow signs
to City Center. Cross Morrison Bridge and take Naito Parkway Exit and turn right.
Hotel is 1/2 mile on right. //Northbound on I-5: Take City Center/Naito Parkway
Exit. Go through 2 stoplights; hotel is directly on right.
Other Transportation:
- Blue Star Bus Shuttle http://bluestarbus.com/
- Taxi from airport: Rate estimated at $30 one way
- Subway Station: MAX Light Rail - Yamhill .5 mi. N
- Parking: On-Site parking fee $26 daily.
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Registration Information
Pricing:
Conference Rates (for Thursday and Friday Sessions)
- $950 per person for 1-2 people
- $850 per person for teams of 3 or more
- $100 discount for past CMUC attendance
Pre-Conference Rates (for events held on Wednesday)
- Plant Tours - $100 per person (to cover expenses related to the tours)
- Throughput Improvement Simulation™ - $300 per person
- Measurement Nightmare - $300 per person
- Reengineering the Sales Process, A Full Day Workshop for Executive Teams - $2,500
per team
- DBR+ and R+ User Forum – free, but limited to those companies with a current license.
To register online
click here. Or to register via fax,
download the manual form here.
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